FREQUENTLY ASKED QUESTIONS

Due to our current pricing and manufacturers’ rules, we are sometimes prohibited from discounting a product or offering a further discount. Our coupons will automatically apply to the product that is eligible and each product that is not will say so on the product page as the last bullet point.

All coupons and other offers exclude Hobie kayaks, SUPs and accessories, trailers, electronics, gift certificates, any closeout or specially priced products and prior purchases. As mentioned above, each product excluded will be noted as ineligible in the last bullet point.

There are two main pricing errors and in each instance we reserve the right to cancel the order. The first is an item mis-priced due to system issues and/or human unintentional error. The second is the manipulation of our website in order to checkout at a lower price. In the even it is a human error or system error we contact you to discuss and explain. In the event we have identified tampering with our site we will cancel the order with or without notice as well as take means necessary to circumvent and restrict your usage of our site going further.

All orders are shipped to you tax-free unless you reside in the state of New York, or a state that requires us to charge sales tax. All residents of the State of New York will be charged State Sales Tax of 8%.